Privacy Policy

When you contact us for a quote or book an air duct cleaning, we collect your name, phone number, email address, and the service address where the work will be done.

If you reach out through our website, we may also collect details about your home or system, such as the number of vents or the type of HVAC equipment you have.

Like most websites, we automatically receive basic technical information such as your IP address, browser type, and the pages you visit. This helps us keep the site running smoothly.

We use your contact details to schedule your air duct cleaning, send appointment reminders, and follow up after the job to make sure everything is working the way it should.

Your service address helps our technicians find you and arrive prepared with the right equipment for your home's ductwork.

We may use your email or phone number to share seasonal maintenance tips or special offers. You can opt out of those messages at any time.

Our website uses cookies to remember your preferences and understand how visitors move through our pages. Cookies are small files stored on your device.

You can set your browser to refuse cookies or alert you when one is being placed. If you turn off cookies, some parts of our site may not work as well.

We use trusted third-party tools like Google Analytics to see which pages are most helpful and where we can improve. These tools collect anonymous usage data.

We may also use scheduling software and review platforms that have their own privacy policies. We choose partners who take data protection seriously.

We do not sell your personal information. Ever.

We share your details only with our own team, and with service providers who help us run the business, like scheduling software or payment processors. They only get what they need to do their job.

If the law requires it, we may disclose information to authorities or in response to a valid legal request.

We keep your contact and service records for as long as you are a customer and for a reasonable period afterward. This helps us honor any warranty on our work and answer questions about past cleanings.

When we no longer need your information, we delete it securely or remove anything that identifies you.

We protect your information with reasonable administrative, technical, and physical safeguards. Our team is trained to handle your details responsibly.

No method of sending or storing data is completely secure, but we work hard to keep your information safe and review our practices regularly.

You can ask us to see what personal information we have about you, correct anything that is wrong, or delete it when we no longer need it for a legitimate business reason.

If you are a California resident, you have additional rights under the CCPA, including the right to know what we collect and to opt out of any sale of your data. We do not sell your data.

To make a request, just call or email us using the contact details below. We will respond within the time required by law.

Our services are meant for adults who own or manage a home. We do not knowingly collect personal information from children under 13.

If you believe a child has given us information, please contact us so we can remove it.

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a fresh effective date.

We encourage you to check back occasionally. Your continued use of our website or services after an update means you accept the changes.